Conditions of sale

Validity

These terms and conditions govern the sale and supply of products from the Edizioni Biblioteca Francescana (henceforth EBF) to You EBF reserves for the future the right to change these conditions. In case of modification shall be given timely notice by publication on the website.

The contract between you and EBF

There is no legally binding commitment between you and EBF EBF as long as you do not have sent an e-mail with the order confirmation. Therefore, the purchase agreement should considered complete only when EBF has accepted your offer to purchase by means of the above-mentioned order confirmation, which last is to all intents and acceptance of your offer to purchase. In contrast, EBF, in the event of your prepayment by credit card, the amount will not charge when the order but ONLY at the moment the order confirmation. EBF is entitled to withdraw from any involvement in the case of gross errors or inaccuracies evident that relate to the goods displayed for sale on its website (eg a price clearly inadequate to the intrinsic value of the product). In this case, notify the person concerned of its intention to withdraw. In the case of non-objection within five days of the withdrawal will be considered effectively exercised and the sale to all effects resolved.

Prices and availability

The prices of the products of EBF are clearly indicated on the site are inclusive of VAT. The price of the product should be added the cost of shipment, the amount of which is clearly highlighted and includes all the administrative burden. In the event that a product, contrary to what is stated in the product itself, is not available within the time stated, you will be informed by e-mail. The data relating to price and availability Bibliotecafrancescana.it listed on the site are subject to change without notice. The changes will not take effect, however, on the orders already placed and confirmed.

Delivery of products

EBF will deliver the products ordered to the address you provided during registration, or to another address that you are going to possibly indicate when ordering.
To be sure you get as soon as possible what you ordered, please follow the following tips:
- Indicates an address where someone is always there to receive the package.
- The surname indicated on the package must match that on the doorbell of the house (if the courier can not find the name or do not know where to play, see the package to the sender as "address unknown").
Orders will be processed within seven working days. All delivery times shown on Bibliotecafrancescana.it are rough estimates based on product availability, normal order and the delivery times stated by the carriers.

Shipping abroad

The only term of payment accepted for purchase orders from abroad is by PayPal.
Shipping expenses will be calculated and communicated to you only a few hours after receiving your order. You will receive a message containing a link for payment. In case you find shipping expenses too high – as calculated according to the weight and volume of the goods – you can easily have your order cancelled. If you wish to cancel your order it will be enough to inform us about your mind and we will do it.

Right of withdrawal

If for any reason you are not satisfied with the goods received, you can change or be refunded. You have 10 days from the date of receipt of the order to exercise the right of withdrawal. Shipping costs are at your expense, except in the event that you have received defective products, damaged or wrong. EBF will make every effort to replace the damaged or defective products. If the replacement is not possible, the only obligation of EBF will be to refund the amount you have paid.
For information on how the right of withdrawal and for any problems relating to the same please contact the number 02 29002736 from 9.00 to 14.00 on weekdays, while exercising the right of withdrawal communication, always provided the precise indication of the order number, must be sent to the email address vendite@bibliotecafrancescana.it or at:
Edizioni Biblioteca Francescana
Piazza Sant’Angelo 2
20121 MILANO MI
Provided that the returned products are not damaged, we will refund the price paid.

Limitation of Liability

This site is provided by EBF as it is and when it is available. EBF makes no warranty, expressed or implied on the operation of this site and / or the content, materials, information, or products included on the site. Also, your access to the website may also be occasionally suspended or restricted to allow for temporarily carrying out the necessary maintenance, repair or upgrade with new services and products. EBF will seek to limit the frequency and duration of such suspensions and / or limitations. EBF does not warrant that this site, its servers, or e-mail sent are free of viruses or other potentially hazardous components for your PC. By visiting this site you agree that its use is at your own risk. EBF reserves the right to cancel any orders which it considers reliable and trustworthy, as well as the right to request, upon its own judgment, the change in the method of payment chosen by the customer, without which these can advance any claim against him. EBF can not be held liable for any damages - of any kind - from the use of this site. EBF will not be liable for any delay or failure to fulfill any obligations under these conditions if the delay or failure arises from unforeseeable circumstances or force majeure not attributable to it. EBF will not be ultimately responsible for any damages, losses, lost revenues, expenses (direct and indirect) or any other damage that is not dependent on their direct and serious breach of the contract of sale.

Applicable law and jurisdiction

The contracts between you and EBF will be subject to Italian law and any dispute shall be settled by the Court of Milan.

 

Payments

Payment can be in advance.
Means the payment made in advance before shipping the goods.

Credit Card through PayPal Circuit

They accept major credit cards or prepaid.
EBF will not come into possession of your data, which will be managed directly and exclusively by PayPal.

Bank transfer

postale account nr. 18807206
IBAN: IT40 H076 0101 6000 0001 8807 206 (BIC: BPPIITTRRXXX)
Payable to:
Provincia Lombardia S. Carlo Borromeo Frati Minori Edizioni Biblioteca Francescana
Piazza Sant'Angelo, 2 - 20121 MILANO MI
Enter on the bank transfer the number of your order

Once you have done the payment, please send us the receipt by fax to n. 02 29002736 or as an attachment to the e-mail vendite@bibliotecafrancescana.it. We can not ship your product until we receive the feedback of payment. Before we receive it, we will be able to work before your order.